Home Health Care Supervisor

Join a Fast-Growing Company Transforming Patient Care!

About Us:

Applied Home Health Network (AHHN) is a trusted provider of skilled nursing and home health services throughout Illinois. Our team is dedicated to delivering high-quality, compassionate care that supports the independence and well-being of our clients. With a reputation built on compliance, excellence, and individualized care, we are now seeking a passionate Home Care Supervisor to lead and manage our CCP service line, ensuring clients receive consistent, compliant, and culturally sensitive care

Full job description

Overview

Applied Home Health Network is urgently seeking a compassionate and skilled Pediatric Registered Nurse (RN) to join our growing team. If you’re passionate about providing exceptional care to children in a supportive home environment, we want to hear from you today! In this role, you will provide high-quality care to pediatric patients in a home health setting. The ideal candidate will possess strong clinical skills, including proficiency in airway management, infant care, and pain management. This position is vital in delivering exceptional are to patients with diverse needs.

This role plays a pivotal part to supporting our mission of better care with compassion.

Position Overview:

The Home Care Supervisor will oversee all aspects of the Community Care Program (CCP) including client referrals, staff training, documentation compliance, and supervisory duties. The ideal candidate is detail-oriented, proactive, and experienced in Illinois Department on Aging (IDoA) programs and compliance.

Key Responsibilities

Administrative Duties:

• Answer and route client and caregiver calls
• Provide exceptional customer service and timely responses to inquiries
• Maintain organized and confidential client and employee filing systems
• Lead the establishment of AHHN’s HCA
• Build and maintain relationships with CCUs (Case Coordination Units) and community referral sources
• Manage intake and referral processing for new CCP clients

Supervisory Responsibilities:

• Onboard, and supervise HCA staff
• Conduct and document pre-service, quarterly, and in-service training
• Coordinate care plans and caseload management
• Conduct quarterly performance evaluations and file reviews
• Ensure proper and timely documentation of services and incident reports

Compliance & Documentation:

• Maintain accurate electronic records of employee/client data (AXXESS)
• Manage client assessments and visit documentation per IDoA guidelines
• Conduct audits for service deviations or noncompliance
• Ensure adherence to all CCP policies and procedures
• Process timesheets and manage payroll reports
• Submit accurate payroll data

Client & Community Engagement

• Refer clients to appropriate social service programs as needed
• Assist clients and families with program applications and eligibility requirements
• Ensure client satisfaction and address concerns or complaints within 24 hours
• Promote independent living and dignity for clients through quality home care services

Required Qualifications:

• Strong verbal and written communication skills in English (Spanish or other languages a plus)
• Proven ability to manage time, files, and shifting priorities effectively
• Intermediate to advanced computer skills (Microsoft Office, cloud-based platforms)
• Minimum of 2 year of office or supervisory experience in home care or healthcare
• Willingness to complete the Home Care Supervisor Certification within 3 months of hire

Preferred Qualifications:

• Familiarity with Axxess or similar home care documentation platforms
• Working knowledge of IDoA and CCP regulations
• Prior experience supervising or coordinating home care aides
• Experience scaling or managing CCP caseloads

Why Join Applied Home Health Network?

• Opportunity to build and lead a critical program that directly supports underserved populations
• Room for professional growth
• Mission-driven work in a team-oriented and compliance-focused agency

Join our team as a Home Health Supervisor where you can make a meaningful impact on the lives of patients while leading a dedicated group of healthcare professionals.

Job Type: Full-time

Pay: $19.50 - $22.00 per Hour

Expected Hours: 40 per week

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid time off

Schedule:

• Day shift

Application Question(s):

• Strong verbal and written communication skills in English (Spanish or other languages a plus)

Experience:

• Home health: 2 years (Required)

Work Location: In Person, Illinois

Ready to make an impact and grow with us?

If you are driven to help others, eager to contribute to a compassionate company, and looking for a role where your skills and passion can truly make a difference, apply today! Become part of a team dedicated to providing exceptional patient care and fostering an inclusive, positive work environment.

Join us as we continue to grow, innovate, and make a lasting impact in the world of healthcare.