Community Liaison/Marketer
Join a Fast-Growing Company Transforming Patient Care!
About Us:
Applied Home Health Network (AHHN) is a trusted provider of skilled nursing and home health services throughout Illinois. Our team is dedicated to delivering high-quality, compassionate care that supports the independence and well-being of our clients. With a reputation built on compliance, excellence, and individualized care, we are now seeking a passionate Home Care Supervisor to lead and manage our CCP service line, ensuring clients receive consistent, compliant, and culturally sensitive care
Full job description
Position Summary
The Community Liaison is responsible for building strong relationships with referral sources, healthcare providers, and community organizations to increase awareness and utilization of Applied Home Health Network’s services. This role combines outreach, education, and client engagement to ensure that families, physicians, hospitals, and other stakeholders understand the full range of AHHN’s skilled nursing, pediatric, and non-medical services.
This role plays a pivotal part to supporting our mission of better care with compassion.
Key Responsibilities:
- Develop and maintain strong referral relationships with physicians, hospital discharge planners, nursing facilities, managed care organizations, social workers, and community agencies.
- Promote Applied Home Health Network’s services through professional presentations, networking events, health fairs, and community programs.
- Conduct regular outreach visits to referral sources, ensuring timely follow-up and strong communication.
- Collaborate with the Intake and Clinical teams to ensure smooth referral-to-admission transitions for new clients.
- Track and report referral activity, conversion rates, and outreach effectiveness using CRM tools and internal reporting.
- Provide education to families, caregivers, and providers about AHHN’s care options, insurance coverage (Medicare, Medicaid, private pay), and specialty programs.
- Identify community needs and emerging healthcare trends to support business growth strategies.
- Represent AHHN with professionalism and adherence to all federal, state, and agency compliance standards.
Qualifications:
- Associate or bachelor’s degree in healthcare, marketing, business, or related field (preferred).
- Previous experience in healthcare outreach, community engagement, or referral development within home health, hospice, or senior care.
- Knowledge of Medicare, Medicaid, and private insurance programs.
- Excellent interpersonal, presentation, and relationship-building skills.
- Strong organizational and time-management abilities; able to meet goals with minimal supervision.
- Event Coordination at community events, outreach activities, and informational sessions to promote agency services and strengthen relationships with local partners.
- Valid driver’s license, reliable transportation, and ability to travel within assigned territory.
Core Competencies:
- Customer-focused communication
- Networking and relationship management
- Results-driven and goal-oriented
- Professional integrity and compliance awareness
- Team collaboration across clinical and administrative staff
Job Type: Full-time
Pay: $22 - $25.00 per Hour
Work Environment & Benefits:
- Field-based with travel to referral sources, community partners, and events.
- Competitive salary with performance incentives.
- Benefits packages include health, dental, and vision insurance (if applicable).
- Mileage reimbursement for business travel.
- Ongoing training and professional development.
Why Join Applied Home Health Network?
- Opportunity to build and lead a critical program that directly supports underserved populations
- Room for professional growth
- Mission-driven work in a team-oriented and compliance-focused agency
Join our team as a Home Health Supervisor where you can make a meaningful impact on the lives of patients while leading a dedicated group of healthcare professionals.
Ready to make an impact and grow with us?
If you are driven to help others, eager to contribute to a compassionate company, and looking for a role where your skills and passion can truly make a difference, apply today! Become part of a team dedicated to providing exceptional patient care and fostering an inclusive, positive work environment.
Join us as we continue to grow, innovate, and make a lasting impact in the world of healthcare.